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Enjoy free shipping on orders above 350 AED.

EXCHANGE  ONLY  POLICY

 Exchange Eligibility

Exchanges are only available for items that are damaged upon arrival. We do not offer refunds under any circumstances.

 Exchange Process

If your item arrives damaged, please contact us within 3 days of receiving your order. To initiate the exchange process, follow these steps:

  • Take clear pictures of the damage to the item.

  • Send the pictures to us via Direct Message (DM) on social media or through our website chat.

  • We will review the images and, if applicable, offer you an exchange for the damaged item.

 Exchange Timeline

All exchange requests must be made within 3 days of receiving the item. No exceptions will be made.

Please note: We do not provide refunds—only exchanges for damaged items.

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